Payment Policy

Effective Date: February 24, 2025

At Rootopic, we are committed to offering a secure and smooth shopping experience. This Payment Policy outlines the accepted payment methods, transaction security, and other related terms when shopping at https://rootopic.xyz/.

1. Accepted Payment Methods

We offer a variety of payment options for your convenience and security:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover

  • PayPal: Secure online transactions for verified PayPal users

  • Apple Pay & Google Pay: Available for mobile users at checkout

  • Other Payment Gateways: As shown at checkout

📌 Note: We do not accept cash on delivery (COD) or personal checks.

2. Payment Processing & Order Confirmation

Payments are processed instantly at checkout. Your order will not be shipped until payment is successfully received.
Once the transaction is completed, you will receive an order confirmation email with your purchase details.
If your payment fails, please verify your billing details and try again or contact your payment provider.

3. Currency & Pricing

All prices on Rootopic.xyz are displayed in USD ($), unless stated otherwise.
International customers may incur currency conversion fees applied by their bank or payment provider.

4. Security & Fraud Prevention

We prioritize secure transactions by using SSL encryption and comply with PCI-DSS standards to safeguard your payment details.

Fraud Prevention Measures:

  • Identity verification may be required for high-value orders.

  • Suspicious transactions may be canceled or held for further review to prevent fraud.

  • If you suspect unauthorized activity on your account, please contact us immediately.

5. Refunds & Cancellations

Refunds are processed in accordance with our Refund and Return Policy.
Orders can be canceled within 24 hours of purchase for a full refund. Once an order is processed, cancellations are not guaranteed.

6. Payment Issues & Disputes

If you encounter issues with your payment, please try the following:

  • Check your card details and available balance

  • Use an alternative payment method

  • Contact your bank or payment provider

Chargebacks or disputes should be resolved with Rootopic first before filing a claim with your bank.

7. Contact Us

If you have any questions about our Payment Policy, feel free to reach out to us:

📍 Address: 3185 Koontz Lane, Irvine, California
📞 Phone: 818-849-6547
📧 Email: info@rootopic.xyz
🌐 Website: https://rootopic.xyz/